Tailored In-house Training Options
What type of training can we deliver?
Decided you need some in-house training but not sure what topics to cover? Or do you want to know more about the types of training we deliver?
Then you’ve come to the right place.
Here, you’ll find a selection of example modules that we regularly cover with our customers and underpin the effectiveness and success of any sales or commercial professional in today’s science and technology marketplace.
Effective Management of the Sales Process
Knowing how to manage your sales process effectively is an essential skill for any sales professional. It allows you to take the right actions at the right time to exceed your sales targets and business objectives.
Module topic suggestions:
Building a clean and health sales funnel
Monitoring and managing your own performance
Consistently Accurate Forecasting
Generating accurate forecasts and consistently delivering what you commit to can be challenging for many sales professionals but is crucial in making informed business decisions.
Understanding the importance of an accurate forecast
How to structure an accurate forecast
Learning your company forecast language
Territory Management & Sales Area Planning
Exceeding your sales targets, meeting the short and long term growth expectations of the business and optimising coverage across your territory are all possible with the right territory management and sales area planning skills.
Using your business knowledge to prepare a realistic sales plan
Optimising coverage of your territory
Making the best use of your time and resources
Working effectively with key internal stakeholders
Executing your plan
Making Prospecting Effective and Fun!
Effective prospecting is necessary to generate sufficient sales leads to build a healthy sales funnel and to gain continual insight into the markets of interest. However, prospecting fills many sales professionals with a sense of dread and therefore, it often gets ignored until it’s imperative – but it doesn’t have to be this way.
Successful prospecting methods in the modern, digital world
Making prospecting fun
Investing the right amount of time in prospecting
Fast & Effective Qualification of New Leads
Qualifying sales leads effectively has a significant impact on company resources – as well as your own. Take the time to learn the skills necessary to make good, early decisions on whether to convert a lead to a sales opportunity.
Losing fast and early as an effective strategy
Assessing the deal makers and deal breakers
Identifying relevant stakeholders for effective qualification
Truly understanding the customer need and its importance in qualification
Understanding the cost of sale to you and your organisation
Professional Sales Calls in the Hybrid Selling World
Using digital platforms for sales calls is becoming increasingly commonplace so it’s essential that professionals learn how to make successful and engaging sales calls using digital platforms.
Understand and replace what is missing from a normal face to face sales call
Preparing and planning for sales calls effectively
Understanding and avoiding common mistakes made during sales calls
Taking take control of the conversation
Mastering the technology and logistics
Managing & Overcoming Objections
While sales objections are normal and nothing to be worried about, it is important that your sales team know how to handle them. Learn the fundamentals of objection handling.
Clear the objections and concerns to contribute to the improvement of your sales cycle times.
Uncovering objections before they arise
Managing and overcoming objections
What are real vs. false objections?
Use of the IF question in objection handling
Objection handling and effective use of proof material
Delivering a High Impact Presentation
Whether you want to secure resources, gain commitment to projects or encourage buy in to your ideas, knowing how to deliver a high impact presentation is essential to success. With the right skills, sales presentations can strengthen trust with your customers and attract new ones.
The qualities of a great presenter
What does a high impact and memorable presentation look like?
Identify and avoid common mistakes presenters make
The key principles for preparing and delivering a high impact presentation
Adapting your presentation approach
Ensuring a clear call for action
Delivering a Successful Product Demonstration
Product demonstrations are an important tool to convey the value of your product or service to a current or potential customer – so it’s essential your sales team know how to deliver them well.
Plan and prepare for a demonstration with your applications team/support team
Understand the key principles for a successful product demonstration
Working with success criteria
Contingency planning
Identifying and avoiding the common mistakes
Gaining commitment and ensuring an effective follow up
Effective Negotiation Skills
Good negotiation skills are invaluable in helping buyers and sellers avoid conflict and arrive at agreeable deals. As a core competency in sales, it is absolutely crucial that your sales team can negotiate professionally and successfully.
The key steps of any negotiation
Prepare and plan effectively for any negotiation.
Creating value or sharing value
What is trading vs. giving?
Manage the price discussion through the sales process
What is a WIN / WIN negotiation?
Key Account & Account Management
Develop and implement strategies and plans for successful account management that results in greater sales volumes and long-lasting strategic relationships that the account is reluctant to replace.
A planned and systematic approach to (key) account management
Using data, facts and validated information to support business decisions
Securing internal and external resources required for success
Move effectively up and across the hierarchy in an account
Locking your competition out
How Social Selling can Underpin Success
Leveraging the power of social media can help you stay at the forefront of your customers’ mind, prospect for new business and generate sales leads. With social media playing an increasing role in sales, even across the science and technology industry, it’s important to keep your skills stay up to date.
Optimising your professional profile
Getting the most out of social media platforms
Creating content for social media: it’s not just for marketing
Use social media in harmony with other channels
Can't find what you're looking for?
If you have a unique business challenge or need that isn’t addressed by any of the topics listed then please contact us. We’ve spent over 20 years training, coaching, and consulting with companies within the science and technology industry – so chances are, we have a solution.
Stay in the know
Looking to surge your sales figures or boost your business acumen? Then sign-up to our newsletter for the latest content, hints, and tips on how to succeed in the science and technology marketplace.
For information on how to unsubscribe, as well as our privacy practices and commitment to protecting your privacy, check out our Privacy Policy.
“I really enjoyed the training, and it was exactly what I needed! I am already making plans to incorporate what I learned into my plans for the year and I am sure it will have a positive impact on my output. I'd give the session a 10/10 all around as I can't think of anything I would change.”
Meet the trainers
Jonathan Cooper
Back in 1998, Jonathan Cooper co-founded george james ltd. with business partner Neil Burns. Now, Jonathan’s primary focus is the delivery of sales and commercially focused training, leadership development and one to one coaching and mentoring programs.
Pru Layton
Pru has dedicated over a decade to training, coaching and mentoring individuals and teams in the science and technology sector. Currently, she runs both the open programs and in-house tailored training programs as well as offers one-to-one coaching and mentoring.
Steve Vaughan
As a senior trainer, Steve runs both the open and tailored training programs covering all aspects of sales and sales leadership. Steve also provides one-to-one coaching.
Pascal Le Floch-Riche
Pascal runs both the open programs and in-house tailored training programs while delivering complementary individual coaching and mentoring in both French and English.
Jayne Green
As a sales trainer and coach, Jayne takes a holistic approach that isn’t just about transferring knowledge but aims to foster a growth mindset and enable people to continually develop long after training has finished.
Christian Walter
Christian runs both the open program and in-house tailored training programs and delivers individual coaching and mentoring in both German and English.
As a senior trainer, Steve runs both the open and tailored training programmes covering all aspects of sales and sales leadership. Steve also provides one-to-one coaching.
Before spending 30 years in sales, sales management and general management roles, Steve graduated with a bachelors in chemistry and spent several years working in the synthetic organic chemistry world. This blend of science and commercial experience allows Steve to provide unique insight into life science, analytical instruments, general laboratory equipment and precision industrial sales.
Steve has a particular interest in channel/distribution management and hybrid remote/face to face selling. In addition to his roles and responsibilities at george james ltd, Steve is a co-director of a wedding photography business, which has sparked a curiosity into the power of social selling.
“In my previous life as a sales leader, I discovered that facilitating my team members to grow and develop was a big passion of mine. This led me to a successful career in sales training. I firmly believe that with the right approach and support we can all achieve our potential – and even surpass our own expectations!”
We know the ins and outs of the science and technology industry
Ever attended a commercial or sales training program but felt like the trainers don’t understand the nuances of your industry? Having had thriving careers in the science and technology industry, with decades in similar roles to you, as well as years of experience as successful sales coaches, you can be confident that our coaches know the ins and outs of your market.
Have a question about one of our services?
Not sold on sales training quite yet? If you want a little more information or just fancy a chat about our services, fill in the contact form or send us an email training@georgejamesltd.com and we’ll get right back to you.
Or sometimes it’s easier to just pick up the phone and give us a call on: +44 (0) 1697 744804
"We reached an all time high in sales margin in Q4 and that our team was nominated as a “role model” in ASP increase in the international team (EU & Asia). We increased sales margin by several percent points compared to Q4 last year.”