2. Collection, Use and Processing of your Personal Information

We collect your information when you correspond with us by telephone, e-mail, networking events, business meetings or through such social media outlets such as LinkedIn, XING and should you complete any forms on our website site www.georgejames-training.com  This includes information you provide when you:

- Submit your curriculum vitae / resume (hereafter called CV)

- Make an enquiry about one of the range of training, recruitment or consulting services we provide

- Respond to a marketing communication from us

We may also be given your name and basic contact information as a result of a referral from someone often in your network and/or in our own network.

b) What information we collect about you

We generally collect your name, job title, company and contact information.  If you submit your CV to us we will also collect the details you submit which commonly includes, home address, marital status, number of children, date of birth, education record, career history, publications, personal / business references and the professional memberships that you have plus salary information.  Excluding information you provide via a CV most of the information we collect is available in the public domain.Information we collect on you may be combined with information from other sources such as from LinkedIn, XING, specialist directories, exhibition attendance lists, networking events etc. and used for the purposes described below.We do not collect personal sensitive data i.e. that relating to an individual’s racial or ethnic origin, political opinions, religious beliefs, trade union activities, physical or mental health, sexual life, or details of criminal offences and we do not collect information on children.

3. Opt-in / Opt-out Electronic Mail

Our electronic marketing mail communications with you to both market our services and provide other market related information we believe to be of value to you currently operates on an opt-out basis. You are able to opt-out of receiving further electronic mail of the above nature via the unsubscribe feature included in all our targeted marketing communications. We are investing in changing this to an opt-in service where we will mail marketing and market information to those who have subscribed as we do not wish to send information that is not of potential value.

In line with GDPR requirements we shall retain an individual’s data for no longer than is necessary for the purposes for which it is being processed.  Our data retention policy is available on request from training@georgejamesltd.com

6.  Other Sites and Social Media

If you follow a link from our website to another site this Privacy Policy will no longer apply.  We are not responsible for the information handling practices of third party sites or services and we encourage you to read the privacy policies appearing on those sites

We take the security of your personal information very seriously and operate against a clear and rigorous internal IT security policy.  

How we store and secure your information

a) Data Storage and Security 

We use a variety of security technologies and procedures to help protect your Personal Data from unauthorized access, use or disclosure. We secure the Personal Data you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. All Personal Data is protected using appropriate physical, technical and organizational measures. For more on Security at HubSpot, please see https://legal.hubspot.com/security.

b) Retention of Personal Data

How long we keep information we collect about you depends on the type of information and how we collect and store it.  After a reasonable period of time, we will either delete or anonymize your information or, if this is not possible, then we will securely store your information and isolate it from any further use until deletion is possible.

We retain Personal Data that you provide to us where we have an ongoing legitimate business need to do so (for example, as needed to comply with our legal obligations, resolve disputes and enforce our agreements).

When we have no ongoing legitimate business need to process your Personal Data, we securely delete the information or anonymize it or, if this is not possible, securely store your Personal Data and isolate it from any further processing until deletion is possible.

If you have elected to receive marketing communications from us, we retain information about your marketing preferences for a reasonable period of time from the date you last expressed interest in our content, products, or services, such as when you last opened an email from us or ceased using your HubSpot account.  We retain information derived from cookies and other tracking technologies for a reasonable period of time from the date such information was created.

The data our customers process in connection with the Subscription Service is retained according to HubSpot Customer Terms of Service and Customer Data Processing Agreement.

In addition to meeting the requirements of the GDPR:

- We have appointed one of our executive team into the role of data protection officer to ensure that this matter is taken seriously across the whole business and on a continuous basis

- Everyone handling personal information understands that they are responsible for following good data protection practice, is appropriately trained to do so and is appropriately supervised

- Individuals rights will be promptly and courteously dealt with

- We have regular reviews of the way we collect, use and process personal data and will constantly look to uphold to the highest standards the rights and freedoms of the individuals whose data we collect, use and process

- Appropriate records of processing records are maintained

- Methods of handling personal information are regularly assessed and evaluated, particularly if new processing takes place or if processing is deemed to present a risk to the rights and freedoms of individuals;

- Any breach of personal data will be immediately reported to the ICO and data subjects where necessary

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

We take your privacy and protection of your personal information very seriously.  If you have any questions, comments or queries about the way we are collecting or using your personal information then please contact the Data Protection Officer at george james Ltd., Hotley Bottom barn, Hotley Bottom Lane, Great Missenden, Buckinghamshire, HP16 9PL, United Kingdom or by email to training@georgejamesltd.com

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