Privacy Policy
George James - Life Sciences Sales Coaching-1


1. Introduction

2. Collection, Use and Processing of your Personal Information:

  • a) How we collect your information
  • b) What information we collect about you
  • c) How we use and process your information
  • d) Where we store your personal information

3. Opt-in / Opt-out of electronic mail

4. Your Information and Your Rights

5. Data Retention

6. Other Sites and Social Media

7. Security of your Personal Information

  • a) Data Storage and Security 
  • b) Retention of Personal Data

8. Our Philosophy on Data Protection

9. Changes to our Privacy Policy

10. Contact Us

1. Introduction

george james Ltd. are committed to protecting and respecting your privacy.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us will be used and processed by us.  Please read the following carefully to understand our practices regarding your personal data and how we will treat it.  By visiting and/or by providing personal data to us through other means you are accepting and consenting to the practices described in this policy.

For the purpose of the GDPR, the data controller is george james Ltd., Hotley Bottom Barn, Hotley Bottom Lane, Great Missenden, Buckinghamshire, United Kingdom HP19 9PL

2. Collection, Use and Processing of your Personal Information

a) How we collect your information

We collect your information when you correspond with us by telephone, e-mail, networking events, business meetings or through such social media outlets such as LinkedIn, XING and should you complete any forms on our website site  This includes information you provide when you:

- Submit your curriculum vitae / resume (hereafter called CV)

- Make an enquiry about one of the range of training, recruitment or consulting services we provide

- Respond to a marketing communication from us

We may also be given your name and basic contact information as a result of a referral from someone often in your network and/or in our own network.

b) What information we collect about you

We generally collect your name, job title, company and contact information.  If you submit your CV to us we will also collect the details you submit which commonly includes, home address, marital status, number of children, date of birth, education record, career history, publications, personal / business references and the professional memberships that you have plus salary information.  Excluding information you provide via a CV most of the information we collect is available in the public domain.Information we collect on you may be combined with information from other sources such as from LinkedIn, XING, specialist directories, exhibition attendance lists, networking events etc. and used for the purposes described below.We do not collect personal sensitive data i.e. that relating to an individual’s racial or ethnic origin, political opinions, religious beliefs, trade union activities, physical or mental health, sexual life, or details of criminal offences and we do not collect information on children.

c) How we use and process your information

We will use and process your data on the basis of Legitimate Interests.We use your personal information to provide certain services to you including providing marketing information for you at both an individual’s request and at our instigation where we believe the information will be of real value to you, assessing your suitability for current or future roles if you submitted a CV to us and engaged with our recruitment team and responding to your questions and enquiries to purchase one of our training, recruitment or consultancy services.We will also use your personal information for a range of other activities which may include sending you invitations to meet us at networking events, exhibitions, seminars where appropriate, to contact you to ask questions as part of any surveys we may be conducting;  as part of a recruitment for NED/Chair, full time or consulting opportunity (your CV will never be shared outside of george james without your consent); and to get feedback on new products / services that we are intending to bring to market; and to bring to your attention other market news/information that may be of interest to you.We do not undertake any automatic processing of data and hence do not make decisions regarding candidate suitability for instance in such a way.

george james ltd does not sell, rent or lease its customer lists to third parties.

Certain george james ltd services may be co-branded and offered in conjunction with another company. If you register for or use such services, both george james ltd and the other company may receive information collected in conjunction with the co-branded services.  In such cases a link to the other company’s privacy statement will be provided, which will provide you with information about how the other company will use the information and how you can contact the other company with requests to access the information or make other relevant inquiries.

d) Where we store your personal data
The data that we collect from you will be stored at locations within the European Economic Area (“EEA”) and will not be transferred outside the EEA unless we have your explicit consent to such transfer and storage.  This will normally only arise when we have a contractual obligation to fulfil a specific recruitment contract where our customer resides outside the EEA and for in which in most cases an individual has submitted a CV for the role being filled.

3. Opt-in / Opt-out Electronic Mail

Our electronic marketing mail communications with you to both market our services and provide other market related information we believe to be of value to you currently operates on an opt-out basis. You are able to opt-out of receiving further electronic mail of the above nature via the unsubscribe feature included in all our targeted marketing communications. We are investing in changing this to an opt-in service where we will mail marketing and market information to those who have subscribed as we do not wish to send information that is not of potential value.

4. Your Information and Your Rights

You have the following rights:

- To be informed about how we obtain and use your information
- To ask for a copy of the information we hold about you
- To have your information rectified
- To ask us to restrict processing of your personal data
- To request to have your information erased (Right to be forgotten)
- To object to the processing of your information (e.g. for direct marketing purposes)
- To have information you provided to us, returned to you, or sent directly to another company in a structured and commonly used and machine readable format where technically feasible (Data Portability)

To send a request in relation to any of these rights or lodge a complaint, please submit a written request to

5. Data Retention

In line with GDPR requirements we shall retain an individual’s data for no longer than is necessary for the purposes for which it is being processed.  Our data retention policy is available on request from

6.  Other Sites and Social Media

If you follow a link from our website to another site this Privacy Policy will no longer apply.  We are not responsible for the information handling practices of third party sites or services and we encourage you to read the privacy policies appearing on those sites

7. Security of your Personal Information

We take the security of your personal information very seriously and operate against a clear and rigorous internal IT security policy.  

How we store and secure your information

a) Data Storage and Security 

We use a variety of security technologies and procedures to help protect your Personal Data from unauthorized access, use or disclosure. We secure the Personal Data you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. All Personal Data is protected using appropriate physical, technical and organizational measures. For more on Security at HubSpot, please see

b) Retention of Personal Data

How long we keep information we collect about you depends on the type of information and how we collect and store it.  After a reasonable period of time, we will either delete or anonymize your information or, if this is not possible, then we will securely store your information and isolate it from any further use until deletion is possible.

We retain Personal Data that you provide to us where we have an ongoing legitimate business need to do so (for example, as needed to comply with our legal obligations, resolve disputes and enforce our agreements).

When we have no ongoing legitimate business need to process your Personal Data, we securely delete the information or anonymize it or, if this is not possible, securely store your Personal Data and isolate it from any further processing until deletion is possible.

If you have elected to receive marketing communications from us, we retain information about your marketing preferences for a reasonable period of time from the date you last expressed interest in our content, products, or services, such as when you last opened an email from us or ceased using your HubSpot account.  We retain information derived from cookies and other tracking technologies for a reasonable period of time from the date such information was created.

The data our customers process in connection with the Subscription Service is retained according to HubSpot Customer Terms of Service and Customer Data Processing Agreement.

8. Our Philosophy on Data Protection

In addition to meeting the requirements of the GDPR:

- We have appointed one of our executive team into the role of data protection officer to ensure that this matter is taken seriously across the whole business and on a continuous basis

- Everyone handling personal information understands that they are responsible for following good data protection practice, is appropriately trained to do so and is appropriately supervised

- Individuals rights will be promptly and courteously dealt with

- We have regular reviews of the way we collect, use and process personal data and will constantly look to uphold to the highest standards the rights and freedoms of the individuals whose data we collect, use and process

- Appropriate records of processing records are maintained

- Methods of handling personal information are regularly assessed and evaluated, particularly if new processing takes place or if processing is deemed to present a risk to the rights and freedoms of individuals;

- Any breach of personal data will be immediately reported to the ICO and data subjects where necessary

9. Changes to our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

10. Contact Us

We take your privacy and protection of your personal information very seriously.  If you have any questions, comments or queries about the way we are collecting or using your personal information then please contact the Data Protection Officer at george james Ltd., Hotley Bottom barn, Hotley Bottom Lane, Great Missenden, Buckinghamshire, HP16 9PL, United Kingdom or by email to

Cookie Policy
George James - Life Sciences Sales Coaching-1


1. Introduction

2. Cookies that we use

3. How we use cookies

4. Cookies used by our service providers

5. Managing Cookies

1. Introduction
This policy sets out the basis for our use of Cookies on our website.

2. Cookies that we use

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

3. How we use cookies

Personalisation – we use cookies to store information about your preferences and to personalise our website for you (cookies used for this purpose are: PHPSESSID);

Analysis – we use cookies to help us to analyse the use and performance of our website and services (cookies used for this purpose are: PHPSESSID);

Cookie consent – we use cookies to store your preferences in relation to the use of cookies more generally (cookies used for this purpose are: PHPSESSID).

4. Cookies used by our service providers

Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy is available at: (The relevant cookies are: _ga, _gali, _gat, _gid).


These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms. Learn more about necessary cookies.


These cookies help us to understand how visitors engage with the website. We may use a set of cookies to collect information and report site usage statistics. In addition to reporting site usage statistics, data collected may also be used, together with some of the advertising cookies described, to help show more relevant ads across the web and to measure interactions with the ads we show. Learn more about analytics cookies.


We use cookies to make our ads more engaging and valuable to site visitors. Some common applications of cookies are to select advertising based on what’s relevant to a user; to improve reporting on ad campaign performance; and to avoid showing ads the user has already seen. Learn more about advertisement cookies.


We use a set of cookies that are optional for the website to function. They are usually only set in response to information provided to the website to personalize and optimize your experience as well as remember your chat history. Learn more about functionality cookies.

5. Managing cookies

Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:




Internet Explorer:;



To opt out of being tracked by Google Analytics across all websites visit Blocking all cookies will have a negative impact upon the usability of many websites.

Featured Blog Articles

7 min read

Channel vs. direct sales: which is best?

The majority of science and technology companies go to market with a channel sales model. From start-ups right through...

4 min read

What makes the perfect sales person?

“When I gained my first sales manager role, I was promoted from a sales rep position. One of my first tasks was to...
5 min read

Flexing your communication style

Bright-eyed, bushy-tailed, and full of enthusiasm I bounced into my next customer meeting at an institute in London. My...

Find out how sales and commercial training could help you achieve business goals

We offer a range of suite of remote, in-house, and tailored training courses designed for science and technology professionals. 


Meet the trainers


Jonathan Cooper


Back in 1998, Jonathan Cooper co-founded george james ltd. with business partner Neil Burns. Now, Jonathan’s primary focus is the delivery of sales and commercially focused training, leadership development and one to one coaching and mentoring programs. 


Pru Layton


Pru has dedicated over a decade to training, coaching and mentoring individuals and teams in the science and technology sector. Currently, she runs both the open programs and in-house tailored training programs as well as offers one-to-one coaching and mentoring. 


Steve Vaughan


As a senior trainer, Steve runs both the open and tailored training programs covering all aspects of sales and sales leadership. Steve also provides one-to-one coaching. 

george james Ltd. - Training Team - Pascal Le Floch-Riche

Pascal Le Floch-Riche


Pascal runs both the open programs and in-house tailored training programs while delivering complementary individual coaching and mentoring in both French and English.

Ever attended a commercial or sales training program but felt like the trainers don’t understand the nuances of your industry? Having had thriving careers in the science and technology industry, with decades in similar roles to you, as well as years of experience as successful sales coaches, you can be confident that our coaches know the ins and outs of your market.


“We increased sales margin by several percent points compared to Q4 last year. A big compliment and a big thank you for the training you provided. It paid back multiple times.”
Director of Sales